Shipping Methods

Multiple flexible shipping options for your convenience
Sea Freight

Sea Freight

Cost-effective solution for large volume shipments
Air Freight

Air Freight

Fast and efficient for urgent deliveries
Road Transport

Road Transport

Flexible and convenient for wide coverage
Rail Transport

Rail Transport

Stable and reliable for long-distance shipping

Delivery Process

Learn about the complete journey of your order from placement to delivery
1.Order Confirmation
1.Order Confirmation
Confirm your order details and delivery address
2.Warehouse Preparation
2.Warehouse Preparation
Items are picked, packed, and prepared for shipment
3.Shipping Method Confirmation
3.Shipping Method Confirmation
Choose the most suitable shipping method
4.Shipped
4.Shipped
The package has been handed over to the carrier
5.Delivery Complete
5.Delivery Complete
The package has been successfully delivered
6.Customer Support
6.Customer Support
After-sales service and support

Return Policy

Slight Flower Squashing Is Normal After Compact Box Packaging And Extended Transit. Please Gently Reshape Flowers To Recover Their Original Form. If Individual Flower Heads Fall Off, Extra Spare Flower Pieces Will Be Provided For Your Replacement. Minor Shipping‑Caused Imperfections Will Not Be Eligible For Refund.

1.Eligibility for Returns

Returns Are Permitted For Defective Or Wrongly‑Shipped Goods. Custom Orders Are Non‑Refundable For Non‑Quality Issues.

2.Return Request Period

Customers Must Submit Return Requests Within 7 Days Upon Order Receipt.

3.Condition of Returned Items

Return Goods Must Stay Unused With Original Packaging. Used Items Will Not Be Accepted For Any Returns.

4.Upon Delivery

Inspect Packages Right After Receipt. Capture Damage Photos And Contact Us With Your Full Order Details.

5.Flowers Squashed or Fall off

Extra Spare Flowers Come In Each Package. You May Use Them To Replace Any Fall‑Off Flower Parts Easily.