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Shipping Methods
Multiple flexible shipping options for your convenience
Sea Freight
Cost-effective solution for large volume shipments
Air Freight
Fast and efficient for urgent deliveries
Road Transport
Flexible and convenient for wide coverage
Rail Transport
Stable and reliable for long-distance shipping
Delivery Process
Learn about the complete journey of your order from placement to delivery
1.Order Confirmation
Confirm your order details and delivery address
2.Warehouse Preparation
Items are picked, packed, and prepared for shipment
3.Shipping Method Confirmation
Choose the most suitable shipping method
4.Shipped
The package has been handed over to the carrier
5.Delivery Complete
The package has been successfully delivered
6.Customer Support
After-sales service and support
Return Policy
Slight Flower Squashing Is Normal After Compact Box Packaging And Extended Transit. Please Gently Reshape Flowers To Recover Their Original Form. If Individual Flower Heads Fall Off, Extra Spare Flower Pieces Will Be Provided For Your Replacement. Minor Shipping‑Caused Imperfections Will Not Be Eligible For Refund.
1.Eligibility for Returns
Returns Are Permitted For Defective Or Wrongly‑Shipped Goods. Custom Orders Are Non‑Refundable For Non‑Quality Issues.
2.Return Request Period
Customers Must Submit Return Requests Within 7 Days Upon Order Receipt.
3.Condition of Returned Items
Return Goods Must Stay Unused With Original Packaging. Used Items Will Not Be Accepted For Any Returns.
4.Upon Delivery
Inspect Packages Right After Receipt. Capture Damage Photos And Contact Us With Your Full Order Details.
5.Flowers Squashed or Fall off
Extra Spare Flowers Come In Each Package. You May Use Them To Replace Any Fall‑Off Flower Parts Easily.